This 1 day interactive course will appeal to professionals dealing with both simple and complex negotiations and wishing to actively avoid escalation and legal claims. Delegates will learn how to prepare for the unexpected, win from a weak position and create relationships that work despite conflict. They will be given a series of practical tips and techniques and have the chance to perfect their skills, with plenty of practice, in a safe but realistic environment.
This course will appeal to both newer negotiators, who are now beginning to work with contracts, and to more experienced professionals, who are seeking to review and sharpen their skills.
Benefits of this course:
- Understand the various negotiating styles and the key necessary communication skills to deal with each one successfully
- Gain knowledge of the issues within negotiation and communication and learn the techniques that work best to handle them
- Learn the tools and tips needed for negotiation success
- Get to grips with resolving and reversing conflict quickly and cheaply
- Pick up additional techniques and solutions that will save you hours, 1,000s of pounds and a good deal of stress too