Are they Listening?
• What is your message?
• Who are your audience?
• How will you connect and get through to them?
• What always goes wrong?
• Top tips to improve, influence and convince.
The secret of writing well
• How to get attention, instantly!
• How to build interest, desire and generate ACTION
• Writing for a purpose and with intention
• Developing your communication style and finding your VOICE
Presenting in public
• Kill the fear and find your confidence and inner strength
• Get into the right state mentally and emotionally
• Form your message, hone your message and OWN your message
• Connect with the audience and build great rapport
• Move your audience to engage, interact and take ACTION
• Do you have power? Discover your natural AUTHORITY
• What do you want? Define your OUTCOMES
• Who are you up against? Learn to defend against ANY argument
• The science of success – What professionals know and do
• Common mistakes and how to successfully avoid them
• Perfect preparation for powerful performance
• Psychology and language – the keys to winning more
• The other party – know them, match them and win together
• Beyond your position and theirs – What are both of your INTERESTS?
• Must haves, tradeables, like to haves, walk-aways and more
• Non-verbal skills and persuasion
• Preparation for success – winning strategies for reversing disputes
• Raising self awareness – knowing your conflict style, and theirs
• Communication under stress – what to do and NEVER do
• Isolating issues and separating them from the noise in the room
• Resolving your differences ethnically, deeply and permanently
• Preventing recurrence and recrimination
There will be interactive group work to bring out your issues and deal with them safely in a dynamic and energetic atmosphere. This training session will be fast, fun and informative.